Privacy Policy

29Farm Co., Ltd. · Effective 29 October 2026

1. Data controller

29Farm Co., Ltd. (Company Reg. No. 0715569003782), 225 Moo 7, Nong Sarai, Phanom Thuan, Kanchanaburi 71140, Thailand, is the data controller under Thailand's Personal Data Protection Act B.E. 2562 (2019).

2. Data we collect

• Information you give us when you contact us by phone, LINE or email, such as your name, phone number, email, company name, delivery address and order details.
• Website usage data such as pages viewed, device type and traffic source, which may be collected through cookies from analytics and advertising services such as Google.

This website has no data entry forms, and we do not sell your personal data.

3. How we use it

• To answer enquiries, quote prices, take orders and deliver products
• To issue receipts and tax invoices and meet legal obligations
• To improve the website and measure our advertising
• To send news or promotions, only with your consent

4. Legal basis

Performance of a contract or your request, legal obligation, our legitimate business interests, and your consent where the law requires it.

5. Sharing

We share only what is needed with delivery companies, payment providers, website and email providers (such as Cloudflare and Google) and government authorities where required by law. Some providers may store data outside Thailand, with appropriate safeguards.

6. Retention

We keep data only as long as needed for the purposes above, generally no more than 5 years from your last contact or purchase, unless the law requires longer, such as for accounting and tax records.

7. Cookies

Cookies help us understand how the site is used and measure ads. You can block or delete cookies in your browser settings; some parts of the site may then not work fully.

8. Your rights

You may request access to, a copy of, correction, deletion, restriction or portability of your data, object to its use, and withdraw consent at any time. You may also complain to the Personal Data Protection Committee.

9. Contact

Email sales@29farm.com · Phone +66 81 038 5428 · LINE @29farm

10. Changes

We may update this policy from time to time. The latest version and its effective date will always be shown on this page.